FAQ
KÜTZ CLOTHING — FAQ
How long does shipping take?
We process all orders within 2–4 business days. Once shipped, you'll receive a tracking link straight to your inbox. U.S. orders typically arrive in 3–7 business days depending on location. International shipping times may vary.
Can I track my order?
Yes — once your order ships, you'll get a tracking email. If you don’t see it, check your spam or promotions folder, or contact us directly at [email protected].
What is your return or exchange policy?
We want you to love your gear. If there’s an issue with your order, contact us within 7 days of delivery for an exchange or store credit. Items must be unworn, unwashed, and in original condition. Custom or limited-edition items may not be eligible for return.
Do you ship internationally?
Yes, we ship worldwide 🌍 Shipping times and costs depend on your region and will appear at checkout.
What if my package is lost or damaged?
If your order arrives damaged or doesn’t arrive at all, reach out to [email protected] with your order number and photos (if applicable). We'll do our best to make it right.
How do I know when new drops are coming?
Follow us on Instagram @KutzClothing and sign up for our email list to get early access to new drops and updates from The KÜTZ Saga.
What is The KÜTZ Saga?
The KÜTZ Saga is our animated creative universe — where streetwear meets storytelling. Every drop and character connects to the Saga world. Explore it here: The KÜTZ Saga — Coming Soon.
How can I contact KÜTZ Clothing?
Email us anytime at [email protected] or message us directly through our Contact Page. We usually respond within 24–48 hours.
© 2025 KÜTZ CLOTHING — By the KÜTZ